Refund policy
We hope this message finds you well. At Final Clothing, we want to ensure you fully understand our policies regarding refunds, returns, and exchanges. Please read the following carefully.
Refund Policy
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All sales are final. Refunds are only offered if the product you receive is damaged or defective.
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If your item arrives damaged, please contact our customer service team within 10 days of receipt. Include clear photos of the damaged item, and we will assist you with a replacement or a refund.
Order Changes
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Orders are processed and fulfilled within 24 hours, making changes in size, style, or product very difficult after placement.
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Cancellations are not permitted once an order is placed, except under exceptional circumstances at our discretion.
Exchanges & Returns
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We do not offer exchanges or returns for change of mind or incorrect size.
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Please refer to our Sizing Guide or email our support team at info@finalclo.com.au before ordering if you’re unsure about your size — we’re happy to help you choose the right fit.
Address Verification
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Double-check your shipping address before confirming your order, including apartment/unit or suite numbers.
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Once your order is shipped, we are no longer responsible for lost or stolen packages. If this occurs, please contact your local postal service directly.
Eco-Friendly On-Demand Production
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All our products are made on demand to support sustainable, eco-friendly practices.
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Because of this, we do not offer cancellations, refunds, or exchanges unless your order is damaged or defective. This approach helps us minimize waste and reduce our environmental impact.
Contact Us
For any questions or concerns regarding your order, please reach out to us at:
info@finalclo.com.au
We’ll get back to you as soon as possible and ensure you’re taken care of.
We truly appreciate your understanding and cooperation as we work to deliver high-quality, sustainable streetwear. Thank you for supporting Final Clothing — your satisfaction matters to us!