Terms of service

By using our website and services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing or using our website (finalclo.com.au) and associated services, you agree to comply with and be bound by these Terms of Service.

2. Ordering and Payment

  • All orders are subject to availability and acceptance.

  • Prices are displayed in AUD and are subject to change without notice.

  • Full payment is required at the time of placing your order.

3. Shipping and Delivery

  • Our standard processing time is 1–3 weeks, unless otherwise stated.

  • Delivery times vary depending on the shipping method chosen at checkout.

  • Once your order has been shipped, you will receive a tracking number by email.

4. Returns and Refunds

  • All sales are final unless the product arrives damaged or defective.

  • If you receive a damaged or faulty item, please contact our support team within 10 days of receipt, including photos, so we can assist you.

5. Size and Product Changes

  • Orders are processed and fulfilled within 24 hours, making changes difficult after placement.

  • Please refer to our Sizing Guide or contact our team prior to ordering if you need sizing assistance.

6. Address Verification

  • Please ensure your shipping address is correct when placing your order.

  • We are not responsible for lost or stolen packages after they have been dispatched from our fulfilment centre.

7. Refunds and Exchanges

  • Refunds or exchanges are only applicable for items that are damaged, defective, or incorrectly shipped.

  • Orders placed in the wrong size or style require a new purchase.

8. Contact Information

For any inquiries or support, please contact us at:
📧 info@finalclo.com.au
We aim to respond promptly to all messages.

9. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Any changes will take effect upon being posted on our website.

10. Governing Law

These Terms of Service are governed by the laws of New South Wales, Australia.

Thank you for reviewing our Terms of Service. If you have any questions or concerns, don’t hesitate to reach out to our team at info@finalclo.com.au